There have been 21,349 Action Fraud reports featuring fake PayPal phishing emails recorded between January to September 2020, with a total reported loss of £7,891,077
Online marketplace sellers have received a fake email that appears to be from PayPal, stating that the
fraudster has made a payment for an item. A follow up email requests the shipping tracking order
reference, prompting the seller to dispatch the item. The fraudster relies on the seller not verifying that
the payment has been received in their PayPal account, before shipping the item leaving the seller at a
The reporting to Action Fraud does not suggest that PayPal are implicated or complicit in any fraud, either directly or indirectly; the use of a popular brand may be exploited by fraudsters to commit fraud.
What you need to do.
Verify the payment: If you are selling goods on an online marketplace, such as eBay,
don’t post the item to the buyer until you have verified, using the official app or website,
that the payment is in your account.
Report suspicious emails: If you have received an email you are not quite sure about, you can report it by forwarding it to: